Cloud Exchange 2023: Cloud TSA Yemi Oshinnaiye Drives CX Improvements | Federal News Network

Cloud Exchange 2023: Cloud TSA Yemi Oshinnaiye Drives CX Improvements |  Federal News Network

The Transportation Security Administration is making better customer experiences a central part of its broader IT transformation goals. TSA Chief Information Officer Yemi Oshinnaiye said one of her top priorities is to improve the customer experience across all of the agency’s missions. One of the things that keeps me up at night is making sure … Read more