Continued Internet outages are hampering 911 services, other vital services in Northwest Alaska

Utqiagvik

The coast of Utqiagvik, in a residential area near the center. (Ravenna Koenig/Alaskas Energy Desk) It’s been a week since ice severed a fiber-optic cable in the Arctic Ocean, cutting communications to at least half a dozen communities in northwest Alaska. Many are still without Internet or cell service, and the cable company says it … Read more

Residents affected by fiber outage in rural Alaska turn to satellite internet, analog operations

Residents affected by fiber outage in rural Alaska turn to satellite internet, analog operations

A cyclist crosses Front Street in Nome on June 28, 2019. (Bill Roth/ADN) Since a fiber outage last weekend left several communities in Northwest Alaska and the North Slope without Internet and cellular service, telecommunications service providers have been scrambling to get connectivity back up and some agencies, residents and companies are adapting to pursue … Read more

Internet and cellular outages in Northwest Alaska, North Slope caused by offshore fiber optic cutting

Internet and cellular outages in Northwest Alaska, North Slope caused by offshore fiber optic cutting

This week, residents of several communities in North Slope and Northwest Alaska experienced outages in their Internet and cellular service caused by a cut to their undersea fiber optic network. The cut could take up to two months to fix, and telecom service providers are looking for short-term solutions to get service back online. Quintillion, … Read more